Culture is catching

I was taking an intensive German class last month and half the class consistently turned up late while the other half were on time. We were struggling to establish an ‘on-time’ norm despite the best efforts of many.

One Friday I was out at my coffee break and doing a few things when I realised I was going to have to finish up quickly and get back. In a flash my mind said to me: ‘don’t rush, its ok to be late. Why bust a gut when you know others aren’t?’. So I came back a few minutes late. And I wasn’t the last one back either. I can’t say I was proud of myself but that is the point.

Culture is catching, whether it is good or bad. Going against the grain is hard work and over time it becomes all to easy to give in. Culture needs constant attention from leaders to create and maintain the environment that they want.